Conversio Privacy

Privacy Policy for Conversio

Last Updated: August 28, 2026

Conversio (“Conversio,” “we,” “us,” or “our”) provides customer relationship management, communications, marketing, appointment scheduling, artificial intelligence, and business automation services. This Privacy Policy explains how information is collected, used, stored, and protected when businesses and their authorized users use the Conversio platform.

1. Information We Collect

Depending on the features being used, Conversio may process information including:

  • Names, email addresses, telephone numbers, and other contact information
  • Customer and prospect information entered into the CRM
  • Appointment and scheduling information
  • Form submissions and customer inquiries
  • SMS and email communications
  • Call information, such as telephone numbers, call status, duration, and related call records
  • Marketing campaign and lead-source information
  • Google Ads account and campaign information when a user authorizes Google Ads integration
  • Account information necessary to authenticate users and provide platform functionality
  • Technical information such as IP addresses, browser information, device information, logs, and usage data

2. How We Use Information

Conversio processes information to provide and improve its services, including to:

  • Operate the CRM platform
  • Manage contacts, leads, and customers
  • Schedule and manage appointments
  • Send authorized email and SMS communications
  • Provide AI chatbot and AI voice-assistant functionality
  • Route and track telephone calls
  • Automate customer communications and follow-ups
  • Provide marketing attribution and reporting
  • Integrate with authorized third-party services
  • Retrieve and manage Google Ads information when authorized by the user
  • Measure advertising and conversion performance
  • Maintain platform security and prevent abuse
  • Provide technical support and troubleshoot problems

Conversio does not sell personal information obtained through its integrations.

3. Google User Data and Google Ads

Conversio may integrate with Google services, including the Google Ads API.

When a user connects a Google account, Conversio only requests access necessary to provide the features authorized by that user.

Google Ads information may be used to retrieve, display, analyze, report on, and, where enabled by the user, manage advertising campaigns, accounts, performance information, and conversion-related data.

Conversio's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including applicable Limited Use requirements.

Users may revoke Conversio's access to their Google account at any time through their Google account permissions.

4. Third-Party Services

Conversio may use third-party service providers to provide platform functionality, including services for:

  • Cloud hosting and data storage
  • Artificial intelligence
  • Telephone and SMS communications
  • Email delivery
  • Advertising and analytics
  • Authentication
  • Payment processing
  • Calendar and scheduling integrations

Information is shared with these providers only as reasonably necessary to provide the applicable functionality or as otherwise permitted by law.

5. SMS and Communications

Businesses using Conversio are responsible for obtaining any consent required by applicable law before sending SMS, email, or other communications through the platform.

Conversio does not sell or share SMS opt-in information or consent with third parties for their own marketing purposes.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

No internet-based service can guarantee absolute security.

7. Data Retention

Information is retained for as long as reasonably necessary to provide Conversio's services, fulfill legitimate business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

Information may be deleted or anonymized when it is no longer required.

8. Data Sharing

Conversio does not sell users' personal information.

Information may be disclosed when necessary to:

  • Provide requested platform functionality
  • Work with service providers acting on our behalf
  • Comply with applicable laws, regulations, court orders, or legal processes
  • Protect the security, rights, and property of Conversio, our users, or others
  • Complete a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements

9. User Choices and Data Requests

Users may request access to, correction of, or deletion of their personal information, subject to applicable laws and legitimate data-retention requirements.

Users may also disconnect integrations and revoke third-party permissions associated with their accounts.

10. Children's Privacy

Conversio is a business platform and is not intended for use by children under 13. We do not knowingly collect personal information directly from children under 13 through the creation of Conversio accounts.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to Conversio, applicable laws, or our data practices.

The updated policy will be posted on our website with a revised “Last Updated” date.

12. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Conversio
Impact Digital Marketing
Email: impactdigitalmarketing100@gmail.com
Website: conversio360.com